These Terms and Conditions (“Terms”) govern the use of the transport services provided by Jsk1 powered by MAYUR PRODUCTS (“we,” “our,” or “us”). By using our services, you agree to comply with these Terms. Please read them carefully before accessing or using our services.

1. Definitions

  • “Company” refers to Jsk1 powered by MAYUR PRODUCTS.
  • “Customer” refers to any individual or entity using our services.
  • “Services” refers to transport and logistics services provided by the company.
  • “Booking” refers to the process of reserving transport services for goods or cargo.

2. Service Usage

2.1 Booking and Service Requirements

  • Customers must provide accurate and complete details, including but not limited to, pickup and delivery locations, cargo details, and contact information when booking services.
  • All information provided must be correct to avoid delays, additional charges, or cancellation.

2.2 Restrictions and Prohibited Items

  • Customers are prohibited from transporting illegal, hazardous, or restricted items under applicable laws.
  • The company reserves the right to inspect any shipment and refuse transport if prohibited or restricted items are found.

2.3 Service Availability

  • Service availability is subject to location and operational constraints. The company will inform the customer if services cannot be provided.
  • The company is not liable for delays or failures to provide services due to circumstances beyond our control, such as weather, strikes, or government restrictions.

3. Pricing and Payment

3.1 Pricing

  • Pricing for services is based on several factors, including the weight, size, and distance of the shipment, as well as any special handling requirements.
  • The company reserves the right to change pricing at any time, but customers will be informed of the price before confirming the service.

3.2 Payment Terms

  • Full payment for services must be made prior to the commencement of transportation, unless otherwise agreed upon.
  • Payments can be made via the company’s accepted methods, and the customer is responsible for ensuring all payment details are correct.

3.3 Non-Payment

  • Failure to make payment as agreed may result in delays, cancellation, or withholding of services until payment is received.

4. Cancellation and Refund Policy

4.1 Cancellation by the Customer

  • Customers may cancel their bookings by contacting us at least [X hours/days] before the scheduled service.
  • Cancellations made after the specified time may incur charges or be non-refundable.
  • Cancellation fees may apply, depending on the stage of service.

4.2 Cancellation by the Company

  • The company reserves the right to cancel a booking if the customer violates these terms or if there are operational or logistical challenges that prevent service delivery.
  • In such cases, a full or partial refund may be issued at the company’s discretion.

4.3 Refund Process

  • Refunds, if applicable, will be processed within [X business days] after confirmation and may be subject to a service charge or deduction.
  • Refunds will be credited to the original payment method.

5. Customer Responsibilities

5.1 Accuracy of Information

  • The customer is responsible for providing correct and up-to-date information when booking services. The company is not liable for issues arising from incorrect or incomplete details.

5.2 Compliance with Laws

  • The customer must comply with all relevant laws and regulations concerning the shipment. The company is not liable for shipments that violate legal or regulatory requirements.

5.3 Packaging and Handling

  • The customer is responsible for adequately packing goods for transport. The company is not liable for damages to improperly packed items.

6. Liability and Limitations

6.1 Limitation of Liability

  • The company is not liable for delays, damages, or losses caused by factors beyond our control, such as natural disasters, strikes, or traffic accidents.
  • The company’s liability for any loss, damage, or delay will be limited to the value of the shipment or the minimum liability as defined by applicable law.

6.2 Insurance

  • Customers are encouraged to purchase additional insurance for high-value shipments. The company’s liability for uninsured shipments is limited to the minimum required by law.

7. Claims and Dispute Resolution

7.1 Reporting Claims

  • Customers must report any damage, loss, or delay within [X days] of service completion. Claims will be reviewed and resolved on a case-by-case basis.

7.2 Dispute Resolution

  • Any disputes arising from these Terms shall be governed by the laws of Rajasthan, India. In case of a dispute, both parties agree to attempt to resolve the matter amicably before seeking legal recourse.

8. Modifications to Terms

The company reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website, and customers will be notified if significant changes are made. Continued use of the services after such changes will be considered acceptance of the revised terms.

9. Contact Information

For any questions or concerns related to these Terms and Conditions, please contact us:

Jsk1 powered by MAYUR PRODUCTS
A291, BLOCK 21A, GAV MARKET,
JAIPUR, RAJASTHAN, 302021, INDIA
Phone: +91 7698573802
Email: info@marixdsd.org