At Jsk1 powered by MAYUR PRODUCTS, we strive to ensure that our customers are satisfied with our transport services. This Refund and Cancellation Policy outlines the terms under which you can cancel a service and request a refund. By using our services, you agree to the terms and conditions outlined below.

1. Cancellation Policy

1.1 Cancellation by the Customer

  • Customers can cancel their transport bookings by contacting us at least [X hours/days] before the scheduled pickup time.
  • Cancellation requests made after this timeframe may incur charges or may be ineligible for a refund.
  • To cancel a service, you must contact us via phone or email with the following details:
    • Booking reference number
    • Customer name
    • Pickup and delivery locations
    • Reason for cancellation

1.2 Cancellation by the Company

  • Jsk1 powered by MAYUR PRODUCTS reserves the right to cancel a booking if:
    • There are operational issues or external factors beyond our control, such as weather, strikes, or regulatory restrictions.
    • The customer violates any terms of service or provides false or incomplete information.
  • If the company cancels the service, customers will be notified promptly, and a refund (if eligible) will be processed.

2. Refund Policy

2.1 Refund Eligibility

Refunds may be issued under the following conditions:

  • Customer Cancellation: If the cancellation request is made [X hours/days] before the scheduled service, a refund will be provided, subject to the following conditions:
    • A service charge or cancellation fee may be deducted from the refund amount.
  • Company Cancellation: If the company cancels the booking for reasons beyond the customer’s control (e.g., operational issues or weather disruptions), the customer will receive a full refund.

2.2 Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Cancellations made after the specified timeframe (e.g., after the [X hours/days] window).
  • Delays or service disruptions caused by external factors beyond our control, such as natural disasters, accidents, or government-imposed restrictions.
  • If the customer fails to provide accurate information, leading to service issues or delays.

2.3 Refund Process

  • Refunds will be processed within [X business days] after the cancellation is confirmed.
  • The refund will be issued to the original payment method.
  • Any applicable processing fees or service charges may be deducted from the refund amount.

3. How to Request a Cancellation or Refund

To request a cancellation or refund, customers must contact us with the following details:

  • Full name and contact information
  • Booking reference number
  • Reason for cancellation
  • Details of the service or issue encountered

Please contact us at:

4. Claims for Damages or Losses

  • Damage or Loss Claims:
    • If goods are damaged or lost during transport, customers must report the issue within [X days] of the service completion.
    • Claims will be reviewed on a case-by-case basis, and compensation may be provided depending on the circumstances.
    • The company’s liability for damaged or lost goods is limited to the value of the shipment or the minimum liability required by applicable laws.

5. Policy Updates

Jsk1 powered by MAYUR PRODUCTS reserves the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be posted on our website or communicated to customers via email. By continuing to use our services after any changes, you accept the updated policy.